Reviews

Reviews

Best mortgage experience yet. I utilized their services for a VA streamline refinance and Kelly Hall made the process efficient and easy. I have dealt with multiple companies prior to this and I have had multiple issues with miscommunication, lack of communication, and broken promises. Kelly ALWAYS responded to every question or concern that I had. She was honest and very informative. I recommend Crosspoint Financial for anyone's mortgage needs.

Jansen Y.

★★★★★

This was my first time buying a home and I must say moving forward I will recommend and use Penny for all future home purchases. Penny was thorough, and went above and beyond. He ensured I had all the information and answered my calls and text messages promptly. He got me everything I wanted and then some and help educate me on things I otherwise would have never thought of. If I could rate 10 stars I would

Nick M.

★★★★★

We have used Crosspoint and Penny at least 3 times for our mortgage needs. All of our experiences have been superb. If you are in need of a refinance we suggest that you reach out to Penny at Crosspoint he won't let you down.

Bob D.

★★★★★

Susan was the best! She worked hard and was transparent throughout the whole process. I would advise that you specifically request her if you want your loan/refi done the right way.

Adam H.

★★★★★

Kelly is nothing short of amazing. She and her team provided perfect service from start to finish on my refinance. Kelly made sure all my questions were answered and was always available if I had any questions. Great service great company. Patrick

Patrick B.

★★★★★

I loved working with Susan at Crosspoint. She guided me through the whole process and caught a potentially very costly issue, I didn't know about and that my previous lender didn't see. I would certainly recommend working with her to anyone needing a refinance.

Richard V.

★★★★★

Susan at Crosspoint is the best! She is always attentive, professional, and thorough. She answers all your questions and goes out of her way to help you understand each step of the process. I really appreciate the way she will call or text you to keep you informed every step of the way. We've used Crosspoint three times, and each time, the process was completed rapidly and smoothly. I truly cannot say enough about the personalized service you can expect at Crosspoint.

Marci A.

★★★★★

I have used Penny for nearly a decade now, been through 2 home purchases refinances and cash outs. One word sums up my experience, Trust. If you are looking for someone to make things happen in the fastest time possible call Penny at Crosspoint Financial and get to know a broker you can trust to treat you the way he would treat a friend or family. I can't say enough good, just give him a call!

Joseph C.

★★★★★

Penny was great and answered all necessary questions without issues. The rates and terms were very competitive and all was completed in a timely manner. Ive recommended Penny to friends and they've had great experiences.

Robert R.

★★★★★

Our family has worked with Penny extensively for many years. He looks at your needs and advises accordingly. He is forthright and professional. We will continue to use Penny's services for as long as he is in the mortgage business. He's the best!!

Patricia S.

★★★★★

Penny is FANTASTIC!!! He has worked with our family for years. He certainly knows the ends and out of the business and lets you know the best times to get the best rates. We have now referred him to our son. Three generations are now clients. LOOK NO FURTHER, Penny has all your answers.

Noelle B.

★★★★★

This is the second time I used Crosspoint and it's because of Susan. She makes the process easy and I believe she had my best interest in mind the who time. It was like working with an old friend. So great job and I look forward to a future 1.5% refi :)

Ernest L.

★★★★★

Stanford's We worked with Penny on getting a VA refi done on our manufactured home. He was very knowledgeable and responsive to our questions and concerns through out the whole process. We appreciate everything he did and would recommend him to our friends and family.

William and Rosanne

★★★★★

Brenna took amazing care of us and every detail of our mortgage! By far the best and easiest mortgage we have gotten.

Jason W.

★★★★★

Susan provided the most professional service. She was not pushy but efficient & knowledgeable about every aspect of the loan process. I have already recommended her to someone that needs special attention that Susan gives.

Marcia W.

★★★★★

Penny with Crosspoint was great, very knowledgeable, helpful, and prompt. I refinanced my home from 3% to 2.25% with minimal effort on my part saving me over $400/mo. It was smooth and effortless. Highly recommended.

Joe E.

★★★★★

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